Mitton Wines Privacy Policy

Introduction

This Privacy Policy explains how Mitton International Wines Co., Ltd. (“Mitton Wines”) collects, uses, discloses, and protects personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) of Thailand.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

Data Controller

Mitton International Wines Co., Ltd. acts as the Data Controller for the purposes of this Privacy Policy.

  • Company: Mitton International Wines Co., Ltd.
  • Location: Pattaya, Thailand.
  • Please Contact Us for further details.

Personal Data We Collect

We may collect personal data directly from you or through your use of the website, including:

  • Identity Data. Name, surname, and title.
  • Contact Data. Email address, telephone number, and address.
  • Account Data. Username, login credentials, and account preferences.
  • Transaction Data. Order details, purchase history, and delivery information.
  • Technical Data. IP address, browser type, device information, and cookies.
  • Communication Data. Enquiries, correspondence, and support requests.

We do not knowingly collect personal data from individuals under 20 years of age.

Purpose Of Data Collection

We collect and process personal data for the following purposes:

  • To Provide Services. Account registration, order processing, and customer support.
  • To Comply With Legal Obligations. Including alcohol-related compliance under Thai law.
  • To Manage Access. Restricting content, such as pricing and purchasing, to eligible users.
  • To Improve The Website. Analytics, performance monitoring, and user experience optimisation.
  • To Communicate. Responding to enquiries and providing updates where consent has been given.

Legal Basis For Processing

Under the PDPA, we process personal data based on the following legal grounds:

  • Consent. Where you have provided clear consent.
  • Contractual Necessity. To perform a contract or provide requested services.
  • Legal Obligation. To comply with applicable laws and regulations.
  • Legitimate Interests. For business operations, security, and service improvement, provided such interests do not override your rights.

Disclosure Of Personal Data

We may disclose personal data to third parties where necessary, including:

  • Service Providers. Payment processors, delivery partners, and IT service providers.
  • Regulatory Authorities. Where required by law or regulation.
  • Professional Advisors. Legal, accounting, or compliance advisors.

All third parties are required to handle personal data in accordance with applicable data protection laws.

International Data Transfers

Where personal data is transferred outside Thailand, Mitton Wines will ensure that adequate data protection standards are in place, including:

  • Contractual safeguards.
  • Transfer to jurisdictions with adequate protection standards.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

Retention periods may vary depending on:

  • The nature of the data.
  • Legal and regulatory requirements.
  • Business and operational needs.

Data Security

Mitton Wines implements appropriate technical and organisational measures to protect personal data, including:

  • Secure servers and encryption where applicable.
  • Access controls and authentication procedures.
  • Monitoring and security protocols to prevent unauthorised access.

While we take reasonable steps to protect data, no system can be guaranteed to be completely secure.

Your Rights Under PDPA

Under the PDPA, you have the following rights:

  • Right Of Access. Request access to your personal data.
  • Right To Rectification. Request correction of inaccurate or incomplete data.
  • Right To Erasure. Request deletion of personal data where applicable.
  • Right To Restriction. Request a limitation of processing.
  • Right To Data Portability. Request the transfer of your data.
  • Right To Object. Object to certain types of processing.
  • Right To Withdraw Consent. Withdraw consent at any time.

Requests may be submitted via the contact details below.

Cookies And Tracking Technologies

This website uses cookies and similar technologies to enhance user experience and analyse website performance.

Cookies may be used to:

  • Enable core website functionality.
  • Remember user preferences.
  • Analyse traffic and usage patterns.

You may manage cookie preferences through your browser settings.

Marketing Communications

Mitton Wines may send communications relating to new products, events, or updates where consent has been provided.

You may opt out of marketing communications at any time by:

  • Following the unsubscribe instructions in emails.
  • Contact us directly.

Third-Party Links

This website may contain links to third-party websites. Mitton Wines is not responsible for the privacy practices or content of such websites.

Changes To This Policy

Mitton Wines reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page and take effect immediately.

Contact

For any questions or requests relating to this Privacy Policy or personal data, please Contact Us for further details.

Summary

  • Personal data is collected and processed in accordance with the Thailand PDPA.
  • Data is used for service delivery, compliance, and operational purposes.
  • Appropriate safeguards are in place to protect personal data.
  • Users have clear rights over their personal data.

This Privacy Policy ensures transparency, compliance, and protection of personal data for all users of the Mitton Wines website.